On receipt of the order from you, our team shall dispatch the order through a reputed logistics partner. In case the logistics partner does not have a network to deliver to your location, we may use speed post, etc.

Normally, we ship your order within 72 hours of receiving the order and it takes 7 to 10  business days to reach your doorstep. The delivery time is, however, totally dependent on your location.

In case you face any issue relating to delivery of the order, please report it to us at a47@blackwhiteorange.in in no later than 14 days after receiving your item.

We will keep you informed with the status of the order. Once the order is dispatched from our end, you shall receive a text message on the mobile no. and an e-mail in the ID available in our records, with shipping details such as name of the logistics partner, docket no. and other related information.

Please Note: Due to pandemic related restrictions, there may be some delay in getting your order to you.